f
Informativa Privacy
ICATERINA in qualità di titolare del trattamento dichiara che i dati personali raccolti per le finalità di cui al contratto/incarico o per le finalità ulteriori per cui l’interessato ha fornito apposito consenso saranno trattati, ai sensi e per gli effetti dell’art. 5 del Regolamento UE 679/2016, in modo lecito, corretto e trasparente nei confronti dell’interessato e raccolti per le sole finalità suddette, secondo i principi di esattezza, adeguatezza, riservatezza e protezione sanciti dal Regolamento. Ulteriori informazioni in merito ai diritti dell’interessato e alle modalità di tenuta dei dati personali sono contenute nelle informative di cui agli artt. 13 e 14 del Regolamento UE 679/2016 consegnate ad ogni interessato e nei registri del trattamento distinguendo tipologia di dati, analisi dei rischi e misure preventive intraprese. Il titolare del trattamento si assume ogni responsabilità in merito al rispetto dei principi suddetti, dei contenuti e delle prescrizioni del Regolamento Europeo per la protezione dei dati personali e per la corretta e regolare tenuta e gestione di tali dati.
Il Regolamento Europeo n. 679/2016 GDPR, applicabile in tutti gli Stati Membri, riconosce ad ogni soggetto la tutela dei propri dati personali che siano oggetto di trattamento da parte di terzi, come espressione del rispetto della dignità umana e dei diritti e libertà fondamentali della persona. L’interessato del trattamento dei dati personali ha, peraltro, una serie di diritti che può esercitare nei confronti del Titolare o del Responsabile che detiene i Suoi dati personali, normati dagli articoli 15 e seguenti del Regolamento Europeo, qui di seguito riportati in modo dettagliato e messi a disposizione dell’interessato che ne faccia richiesta. Pertanto, in base alle disposizioni delle norme europee ed interne in vigore, Le forniamo le seguenti informazioni dettagliate sui Suoi diritti:
1. Diritto di accesso dell’interessato (Articolo 15 GDPR)
L’interessato ha il diritto di ottenere dal titolare del trattamento la conferma che sia o meno in corso un trattamento di dati personali che lo riguardano e in tal caso, di ottenere l’accesso ai dati personali e alle seguenti informazioni:
Qualora i dati personali siano trasferiti a un paese terzo o a un’organizzazione internazionale, l’interessato ha il diritto di essere informato dell’esistenza di garanzie adeguate ai sensi dell’articolo 46 relative al trasferimento. l’interessato ha diritto anche di ottenere copia dei dati personali oggetto di trattamento, a condizione che la richiesta non leda i diritti e le libertà altrui.
2. Diritto di rettifica dei propri dati personali (Articolo 16 GDPR)
L’interessato ha il diritto di ottenere dal titolare del trattamento la rettifica dei dati personali inesatti che lo riguardano senza ingiustificato ritardo. Tenuto conto delle finalità del trattamento, l’interessato ha il diritto di ottenere l’integrazione dei dati personali incompleti, anche fornendo una dichiarazione integrativa.
3. Diritto alla cancellazione («diritto all’oblio») (Articolo 17 GDPR)
L’interessato ha il diritto di ottenere dal titolare del trattamento la cancellazione dei dati personali che lo riguardano senza ingiustificato ritardo e il titolare del trattamento ha l’obbligo di cancellare senza ingiustificato ritardo i dati personali, se sussiste uno dei motivi seguenti:
Il titolare del trattamento, se ha reso pubblici dati personali ed è obbligato, ai sensi del paragrafo 1, a cancellarli, tenendo conto della tecnologia disponibile e dei costi di attuazione adotta le misure ragionevoli, anche tecniche, per informare i titolari del trattamento che stanno trattando i dati personali della richiesta dell’interessato di cancellare qualsiasi link, copia o riproduzione dei suoi dati personali. I paragrafi 1 e 2 non si applicano nella misura in cui il trattamento sia necessario:
4. Diritto di limitazione di trattamento (Articolo 18 GDPR)
L’interessato ha il diritto di ottenere dal titolare del trattamento la limitazione del trattamento quando ricorre una delle seguenti ipotesi:
Se il trattamento è limitato a norma del paragrafo 1, tali dati personali sono trattati, salvo che per la conservazione, soltanto con il consenso dell’interessato o per l’accertamento, l’esercizio o la difesa di un diritto in sede giudiziaria oppure per tutelare i diritti di un’altra persona fisica o giuridica o per motivi di interesse pubblico rilevante dell’Unione o di uno Stato membro. L’interessato che ha ottenuto la limitazione del trattamento a norma del paragrafo 1 è informato dal titolare del trattamento prima che detta limitazione sia revocata.
5. Obbligo di notifica in caso di rettifica o cancellazione dei dati personali o limitazione del trattamento (Articolo 19 GDPR)
Il titolare del trattamento comunica a ciascuno dei destinatari cui sono stati trasmessi i dati personali le eventuali rettifiche o cancellazioni o limitazioni del trattamento effettuate a norma dell’articolo 16, dell’articolo 17, paragrafo 1, e dell’articolo 18, salvo che ciò si riveli impossibile o implichi uno sforzo sproporzionato. Il titolare del trattamento comunica all’interessato tali destinatari qualora l’interessato lo richieda.
6. Diritto alla portabilità dei dati (Articolo 20 GDPR)
L’interessato ha il diritto di ricevere in un formato strutturato, di uso comune e leggibile da dispositivo automatico i dati personali che lo riguardano forniti a un titolare del trattamento e ha il diritto di trasmettere tali dati a un altro titolare del trattamento senza impedimenti da parte del titolare del trattamento cui li ha forniti qualora:
Nell’esercitare i propri diritti relativamente alla portabilità dei dati a norma del paragrafo 1, l’interessato ha il diritto di ottenere la trasmissione diretta dei dati personali da un titolare del trattamento all’altro, se tecnicamente fattibile. Il diritto di cui al paragrafo 1 non deve ledere i diritti e le libertà altrui.
7. Diritto di opposizione (Articolo 21 GDPR)
L’interessato ha il diritto di opporsi in qualsiasi momento, per motivi connessi alla sua situazione particolare, al trattamento dei dati personali che lo riguardano ai sensi dell’articolo 6, paragrafo 1, lettere e) o f), compresa la profilazione sulla base di tali disposizioni. Il titolare del trattamento si astiene dal trattare ulteriormente i dati personali salvo che egli dimostri l’esistenza di motivi legittimi cogenti per procedere al trattamento che prevalgono sugli interessi, sui diritti e sulle libertà dell’interessato oppure per l’accertamento, l’esercizio o la difesa di un diritto in sede giudiziaria. Qualora i dati personali siano trattati per finalità di marketing diretto, l’interessato ha il diritto di opporsi in qualsiasi momento al trattamento dei dati personali che lo riguardano effettuato per tali finalità, compresa la profilazione nella misura in cui sia connessa a tale marketing diretto. Qualora l’interessato si opponga al trattamento per finalità di marketing diretto, i dati personali non sono più oggetto di trattamento per tali finalità. Il diritto di cui ai paragrafi 1 e 2 è esplicitamente portato all’attenzione dell’interessato ed è presentato chiaramente e separatamente da qualsiasi altra informazione al più tardi al momento della prima comunicazione con l’interessato. Nel contesto dell’utilizzo di servizi della società dell’informazione e fatta salva la direttiva 2002/58/CE, l’interessato può esercitare il proprio diritto di opposizione con mezzi automatizzati che utilizzano specifiche tecniche. Qualora i dati personali siano trattati a fini di ricerca scientifica o storica o a fini statistici a norma dell’articolo 89, paragrafo 1, l’interessato, per motivi connessi alla sua situazione particolare, ha il diritto di opporsi al trattamento di dati personali che lo riguarda, salvo se il trattamento è necessario per l’esecuzione di un compito di interesse pubblico.
8. Processo decisionale automatizzato relativo alle persone fisiche, compresa la profilazione (Articolo 22 GDPR)
1. L’interessato ha il diritto di non essere sottoposto a una decisione basata unicamente sul trattamento automatizzato, compresa la profilazione, che produca effetti giuridici che lo riguardano o che incida in modo analogo significativamente sulla sua persona.
2. Il paragrafo 1 non si applica nel caso in cui la decisione:
3. Nei casi di cui al paragrafo 2, lettere a) e c), il titolare del trattamento attua misure appropriate per tutelare i diritti, le libertà e i legittimi interessi dell’interessato, almeno il diritto di ottenere l’intervento umano da parte del titolare del trattamento, di esprimere la propria opinione e di contestare la decisione.
4. Le decisioni di cui al paragrafo 2 non si basano sulle categorie particolari di dati personali di cui all’articolo 9, paragrafo 1, a meno che non sia d’applicazione l’articolo 9, paragrafo 2, lettere a) o g), e non siano in vigore misure adeguate a tutela dei diritti, delle libertà e dei legittimi interessi dell’interessato.
My name is katia. I am the CEO of the Italian Luxury DMC Icaterina, with office in Rome. Having gained considerable knowledge in the luxury tourism industry over two decades, I specialize in family travel, overseeing ad-hoc experiences that are especially tailored to suit families and young guests. Children are the future and brighten our days: we go to great lengths to make sure we’ll hear them laughing, again and again. Thanks to our impeccable 24/7 assistance, our clients can sit back and relax, knowing that we will support them throughout their journeys.
Travelling across Italy and seeing famous landmarks may seem simple enough, but we possess that extra special local knowledge, picking the most exclusive hotels and venues, elevating a travel experience from good to extraordinary. Whether it’s a destination wedding, a family event or a kid’s birthday, we can fashion unique events that will bring lasting memories, shaped by countless happy photos and feelings of joy.
Day 1 Sightseeing tour by bus in Milan with English
speaking guide
Day 2 Day trip Excursion to the Lake Como
The LAKE of the famous and the fascinating of the past and the present. Here you can
breathe in the clean mountain air of the stunning Alpine scenery and feast your eyes
on the beauties of the play of water and mountains.
The first stop of this enlightening excursion will be the stunning COMO with its Medieval
walls and charming center dotted by majestic villas overlooking the Lake. Taking the
funicular to the town of Brunate, one of the most famous towns of the area, you will
enjoy a breathtaking view of the lush landscape surrounding you. The cherry on the
cake of this fantastic daytrip will be a romantic cruise on the lake: admire the lakeside
villas and keep an eye out for Villa d'Este at Cernobbio, a luxurious hotel set in tropical
gardens. The mild Mediterranean climate ensures an abundance of exotic and rare
plants thrive year round.
All this offering you the chance to discover one of the wonders of nature and Italy. Get away
from it all… it’s only a few kilometers from Milan.
Day 3
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Alternative Rome in a weekend
Day 1
After passport control and claiming luggage the clients will be met by a driver
for a transfer to the hotel;
After lunch, meeting with professional English speaking guide in the hotel
lobby to start a 3-hours guided tour by car (on choose):
1. Rome seen by the Romans: A tour for returning visitors to Rome, where
they are taking to areas loved by the Romans.
2. Rome by Mussolini: This tour visits the monuments of modern art, builded
during the Mussolini’s regime.
After the excursion (on choose):
1. Free time.
2. Rome by night: starting at 9pm for approximately 2 hours.
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Andrea Bocelli
ACCOMMODATION
For lovers of Italy and those who appreciate classical music Luxury Destination Management Company “ICATERINA” is glad to offer an unique offer: 3 nights in the heart of Tuscany in one of the best Italian SPA Resort “Bagni di Pisa” and the attending of the concert of one of the greatest Italian artist Andrea Bocelli. Enjoy original Tuscan cuisine, magnificent landscapes, excellent wine and thermal water!
PAMPERING AT THE THERMAL SPA
Salus per Aquam Circuit with Bioaquam Circuit;
Thermal pools with hydro massages at 38° C;
Minerva bath (whirlpool with fresh water and energizing hydro massage);
Turkish bath and sauna;
Thalaquam see salt pool, morning hike (Monday to Saturday).
SPA TREATMENTS
1 Grand Duke’s Hammam 20’;
1 ”Time Body Massage” 50’ – personalized massage that combines different techniques such as sport massage, relaxing, draining, physiotherapy, face massage.
SPA TICKETS
2 VIP seats in the Executive Area including:
Theatre programme booklet;
Access to the VIP Hospitality Area with private cocktail before the concert;
Exclusive gift by Teatro del Silenzio.
TRANSFER
Private transfer to and from the hotel and the theatre
PRICE FOR PERSON IN SUITE – 5350 EURO
PRICE FOR PERSON IN GRAND DUKE’S SUITE – 6250 EURO
INDIVIDUAL TRANSFER TO AND FROM ROME FIUMICINO AIRPORT BY:
Mercedes E class – 950 euro;
Mercedes V class – 1150 euro.
In case of the arrival before 8am or after 8pm 20% is added to the price:
price for person at the room Suite – € 5.332,00;
price for person at the room Grand Duke’s Suite – € 6.256,00.
Any further service or destination can be added to the package to get a new quotation!
12% commission for Travel Agencies.
Rome – AmalfiCoast – Capri
Day 1
Arrival into Rome and private transfer from the airport to Palazzo Manfredi
hotel.
Lunch at Bistro Aroma terrace restaurant with a magnificent Rome’s view.
At 3pm meeting at the reception with a professional guide and drivers for a
private 3 hours tour “Dolce Vita” by riding Italian Moto Vespa. It includes
the visit of the main spots, the tasting of an handmade Tiramisu in his own
little factory and of some alcoholic cocktails in chocolate glasses.
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Mice Bologna Milano
Day 1
Arrival to Bologna. After the passport control meeting the driver.
Individual transfer to the hotel.
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Day 1
Arrival to Rome. Individual transfer to Florence hotel (3 hours and 30 minutes).
After lunch 3 hours walking tour in Florence with English speaking guide Become
more familiar with Florence on this private walking tour of the city. Your private
guide knows the best and quickest ways to maneuver around the city to make the
most of your time. Plus, you can customize your day's itinerary, so your interests,
needs, and wants are all met. This is a private 3-hour tour, so please list any special
interests you have (art, architecture, history, culture) at the time of booking to alert
your guide, so that he or she can better prepare for your private experience. From
the copy of Michelangelo’s famous David statue in Piazza della Signoria to the beauty
of the Palazzo Vecchio, there’s always a reason to have your camera handy. See
Ponte Vecchio, the three-arched bridge lined with several stories of jewelry shops
and market stalls that dates back to the 14th century. Admire the architecture of
Giotto's Bell Tower (Campanile di Giotto), and visit the Porcellino, the bronze boar
fountain, for good luck. Remember, your customized itinerary takes you to the
places you request, and your guide's commentary is based on your interests. Your
tour ends at Piazza del Duomo, where you can catch a glimpse of Duomo (Cathedral
of Santa Maria dei Fiori) before going your separate way.
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Day 1
Arrival in Rome;
Clients will be driven to Gianicolo hill by minibus. A second minibus precede them and suddenly will slow down showing a banner with the words “WELCOME …..” (followed by the name of the guest of honor);
Arrival at Gianicolo hill: street food APE car will be reserved for the clients for a light lunch. Suddenly two young boys will approach the group and start talking in english asking them to help to write down some words for one of them in English as he doesn't speak so well to communicate with his english girlfriend;
The guys wish to commend the girls and start to play and sing the music (leaving the choice to the guest of honor);
Arrival at the hotel. In the afternoon they meet a pastry chef who invites them to enter in his bakery. The pastry chef askes the girls why they are in Rome and as they answer he asks them to write down a message to the guest of honor. These words will be copied over the birthday cake;
Brief rest in the hotel and then dinner in the Ad Hoc restaurant.
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Day 1
Arrival into Florence by train or flight, meeting with the driver and individual
transfer to the hotel
We can suggest and book nice Luxury hotels, Historical Residences, Luxury suites
or Farm houses in Tuscany
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Day 1
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Day 1
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Piazza del Campo" is still used today for the well known Palio horse race which is one of the most famous popular Italian manifestations. It takes place every year on July 2 and August 16. The Palio is run to celebrate the miraculous apparition of the Virgin Mary near the old houses that belonged to Provenzano Salvani. The holy apparition was therefore called "Madonna di Provenzano" in whose honour the very first Palio was run on August 16, 1656. The Palio was run for the first time in 1701 in honour of the "Madonna dell'Assunta" the patroness and Advocate of Siena through all the tragic events since she protected the Sienese militia at the famous battle of Monteaperti on September 4, 1260, against the Florentines.
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Day 1
Day 2
If you can be interested in it feel free to get in contact to know the itinerary and to customize your own travel. Just send your inquiry with number of travellers, arrival and departure dates and hotel category to info@icaterina.com
Exclusive life
Destination Wedding
Exclusive Excursions
Art
Sport
Romantic Life
Shopping
Culture
Food
Mice
Luxury Accomodation
Winter season
Wellness
Private transfers and rentals
Assistance and various services
Tour operator Assistance
Contact us or send a pre-booking request now. We will reply as soon as possibile.
1. Contracting parties
1.1. These Terms and Conditions are legally binding between the client(s) and Icaterina di Ekaterina
Shcherbenkova, who operates under the brand name Icaterina – Italian Luxury DMC, here in after
referred to as Icaterina.
2. Acceptance of these terms
2.1. Acceptance of a quotation from Icaterina constitutes acceptance of these Terms and Conditions
which take effect immediately.
3. Accommodation, meals and transportation
3.1. All accommodations (room type(s) and specification), meals and transportation are as specified in
the itinerary. Transfers from airport to hotel and return, are provided on arrival and departure as
specified in the itinerary.
4. Itinerary
4.1. Accommodation and arranged sightseeing are subject to change at any time due to unforeseen
circumstances or circumstances beyond Icaterina control. Every effort will be made to operate tours as
planned, but alterations may occur after the final itinerary has been issued.
4.2. Icaterina also reserves the right to withdraw a tour or any part of it, to make such alterations to
the itinerary or the tour inclusions as it deems necessary or desirable, and to pass on to tour members
any expenditures or losses caused by delays or events beyond its control.
4.3. In case of any appreciable variation in the tour price due to these circumstances, Icaterina
reserves the right to make adjustments to the tour costs as necessary.
5. Special requests
5.1. Specific requests should be advised at time of booking. Please note that every effort will be made
to secure special requests, however they cannot be guaranteed.
6. Baggage
6.1. Icaterina provides handling of baggage only as specified in the quotation.
6.2. Baggage and personal effects are at the owner’s risk throughout the tour and Icaterina assumes
no liability for lost or damaged baggage. Baggage insurance is strongly advised.
7. Taxes and gratuities
7.1. Hotel taxes as imposed by city and state governments are not included.
7.2. Gratuities for guides, drivers, porters, camp staff, ship crew and Travel Managers are not included
and are at the discretion of the client(s).
8. Prices & arrangements
8.1. The tour price includes planning, handling and operational charges and is quoted based on the
current rates of exchange and tariffs.
8.2. Entrance fees as part of scheduled sightseeing tours are also included in this price.
8.3. This price is subject to revision in line with significant changes in foreign currency, tariff rates,
taxes, etc.
9. Exclusions
9.1. It is the sole responsibility of the tour participant to have a valid passport and visa.
9.2. We strongly recommend purchasing comprehensive travel insurance (including trip delay, trip
cancellation, trip interruption and baggage insurance). Health, accident and emergency evacuation
insurance are also strongly recommended.
9.3. Icaterina provides exclusively land services: airfare and all related services are not included in the
tour price.
9.4. Items of a personal nature such as drinks, laundry, phone calls, fax charges, personal purchases –
unless expressly included in writing – are not included in the tour price.
10. Photography
10.1. Icaterina reserves the right to take photographs during the operation of any program or part of
there and to use them for promotional purposes.
10.2. By booking a program with Icaterina client(s) agree to allow their images to be used in such
photographs. Client(s) who prefer that their images will not be used, have to expressly inform Icaterina
and they will be exempted from this photography waiver clause.
11. Registration
11.1. A non-refundable deposit of 30% is required at the time of booking. The remainder of the tour
cost is payable 60 days prior to the start date.
11.2. If the reservation is made within 60 days of the start date, the entire tour price must be paid at
the time of confirmation.
12. Payment method
12.1. Icaterina only accepts payments in EURO (€) currency by Bank Transfers or PayPal, prearranged between the parties. Payments with credit card are accepted and a 1,5% commission will be added.
12.2. The account details for Bank Transfers will be provided from time to time.
12.3. Client(s) are liable for all bank and related transaction charges.
13. Cancellation
13.1. All cancellations must be received in writing. Cancellation policies change on service or
accomodation already reserved and they will be communicated each time.
13.2. The purchase of special event tickets is subject to the refund policy of each individual event.
Please refer to the specific event policy for details.
13.3. Icaterina reserves the right to charge for financial penalties, fees and losses incurred as a result
of cancellation.
14. Claims and refunds
14.1. Refunds are not made for any missed services, except for verifiable extenuating circumstances.
Please see our LIMITS ON ICATERINA RESPONSIBILITY clause below.
14.2. For verifiable claims to be considered, they must be received in writing within 30 days of the
termination of the program.
14.3. Any adjustment considered will be based on the actual price of the services involved and not on a
per diem basis. Adjustments will not be made for unused sightseeing trips or meals.
15. Limits on icaterina responsibility
15.1. Icaterina purchases transportation, hotel and other lodging accommodations, restaurants, ground
handlings and other services from various independent suppliers. All such persons and entities are
independent contractors. As a result, Icaterina is not liable for any negligent or willful act of any such
person or entity or of any third person.
15.2. In addition and without limitation, Icaterina is not responsible for any injury, financial or physical
loss, death, inconvenience, delay or damage to personal property in connection to the provision of any
goods or services whether resulting from but not limited to acts of God or force majeure, illness,
disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal
or terrorist activities of any kind, food poisoning, mechanical or other failure of any means of
transportation.
15.3. In the event of a cancellation or material alteration to the trip as a result of the circumstances as
described in this clause, Icaterina may in their sole and absolute discretion:
• offer the client(s) alternative travel arrangements or products of comparable standard as may
be appropriate in the circumstances;
• make a prompt proportional refund of monies paid by the client(s).
15.4. Icaterina may charge a reasonable fee to cover the administration costs associated with providing
alternative travel arrangements or products.
15.5. If a material alteration becomes necessary within 60 days of the departure date for any reason
other than the circumstances described in this clause, Icaterina will endeavor to offer comparable
products or a full refund of all monies paid by the client(s).
16. Travellers’ representations
16.1. Client(s) represent(s) that neither he nor anyone traveling with him has any physical condition or
disability that could create a hazard to himself or other members of the tour.
16.2. Icaterina reserves the right to remove from the trip, at the sole expense of the traveler(s),
anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise
impact the enjoyment of other passengers on the trip.
17. Arbitration agreement
17.1. Any claim arising out of or relating to these Terms and Conditions, to the Limits on Icaterina’s
Responsibility clause, to the brochure, to any information relating in any way to the trip, to the trip
itself or to any products or services related to the trip, shall be settled in the first instance by binding
arbitration in the applicable legal forum as detailed in clause no.18 of these Terms and Conditions.
17.2. In lieu of a personal appearance at arbitration the arbitration may be conducted by telephonic
means.
17.3. Arbitration is the exclusive forum in the first instance for dispute resolution and except as
otherwise provided by statute, each party shall bear its own costs and expenses and an equal share of
the arbitrator and administrative fees.
18. Applicable law and forum
18.1. This agreement shall be construed, interpreted and enforced in accordance with, and shall be
governed by the laws of Italy.
18.2. It is agreed between Icaterina and the client(s) that all lawsuits against Icaterina arising under, in
connection with, or incidental to the tour shall be filed, if at all, in the courts of Italy to the exclusion of
the courts of or in any other country or jurisdiction.
We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of Icaterina. The use of the Internet pages of Icaterinal is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Icaterina. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, Icaterina has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
1. Definitions
The data protection declaration of Icaterina is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
In this data protection declaration, we use, inter alia, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
j) Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
k) Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and Address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Icaterina di Ekaterina Shcherbenkova
Via La Spezia 145
00055 Ladispoli (RM)
Italy
Phone: +39.3461849444
Email: info@icaterina.com
Website: www.icaterina.com
3. Cookies
The Internet pages of Icaterina use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, Icaterina can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
4. Collection of general data and information
The website of Icaterina collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, Icaterina does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, Icaterina analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
5. Subscription to our newsletters
On the website of Icaterina, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.
Icaterina informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.
6. Newsletter-Tracking
The newsletter of Icaterina contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Icaterina may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. Icaterina automatically regards a withdrawal from the receipt of the newsletter as a revocation.
7. Contact possibility via the website
The website of Icaterina contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
8. Comments function in the blog on the website
Icaterina offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. A blog is a web-based, publicly-accessible portal, through which one or more people called bloggers or web-bloggers may post articles or write down thoughts in so-called blogposts. Blogposts may usually be commented by third parties.
If a data subject leaves a comment on the blog published on this website, the comments made by the data subject are also stored and published, as well as information on the date of the commentary and on the user’s (pseudonym) chosen by the data subject. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller.
9. Subscription to comments in the blog on the website
The comments made in the blog of Icaterina may be subscribed to by third parties. In particular, there is the possibility that a commenter subscribes to the comments following his comments on a particular blog post.
If a data subject decides to subscribe to the option, the controller will send an automatic confirmation e-mail to check the double opt-in procedure as to whether the owner of the specified e-mail address decided in favor of this option. The option to subscribe to comments may be terminated at any time.
10. Routine erasure and blocking of personal data
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
11. Rights of the data subject
a) Right of confirmation
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.
b) Right of access
Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
the existence of the right to lodge a complaint with a supervisory authority;
where the personal data are not collected from the data subject, any available information as to their source;
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.
c) Right to rectification
Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.
d) Right to erasure (Right to be forgotten)
Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Icaterina, he or she may, at any time, contact any employee of the controller. An employee of Icaterina shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of Icaterina will arrange the necessary measures in individual cases.
e) Right of restriction of processing
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by Icaterina, he or she may at any time contact any employee of the controller. The employee of Icaterina will arrange the restriction of the processing.
f) Right to data portability
Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
In order to assert the right to data portability, the data subject may at any time contact any employee of Icaterina.
g) Right to object
Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
Icaterina shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
If Icaterina processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Icaterina to the processing for direct marketing purposes, Icaterina will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Icaterina for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may contact any employee of Icaterina. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.
h) Automated individual decision-making, including profiling
Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, Icaterina shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of Icaterina.
i) Right to withdraw data protection consent
Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.
If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of Icaterina.
12. Data protection provisions about the application and use of Adobe Analytics (Omniture) / Adobe marketing cloud
On this website, the controller has integrated components of the enterprise Adobe. Adobe Analytics (Omniture) and Adobe Marketing Cloud (hereinafter referred to as “Omniture”) is an instrument that allows for more efficient online marketing and web analysis. Omniture is part of Adobe Marketing Cloud. Adobe Marketing Cloud enables real-time analysis of visitor flows on Internet sites. The real-time analysis includes project reports and allows an ad-hoc analysis of site visitors. Customer interactions are presented in such a way as to give the controller a better overview of users’ online activities of this website by displaying the data in simple and interactive dashboards and converting them into reports. This enables the controller to obtain information in real-time and to identify problems that occur more quickly.
The operating company for these services is Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland.
Omniture sets a cookie on the information technology system of the data subject (cookies have already been explained in advance, which may be read above). The controller ensures that the tracking data transferred to the Adobe data center is anonymized prior to geolocation. The anonymization is implemented by replacing the last part of the IP address. The controller has made server-sided settings, which are used to anonymize the IP address of the data subject prior to processing for geolocation and range measurement. Adobe will use the data and information obtained via our website to analyze the user behavior of the data subject on behalf of the controller. Adobe will also use the data to create reports on user activity on our behalf, as well as provide other services to our enterprise related to the use of our website. The IP address of the data subject is not merged with other personal data by Adobe.
As stated above, the data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Omniture from setting a cookie on the information technology system of the data subject. Cookies may also be deleted by Omniture at any time via an Internet browser or other software programs.
The data subject also has the possibility of objecting to and preventing the collection of data generated by the Adobe cookie on the use of this website and the processing of this data by Adobe. For this purpose, the data subject must click on the opt-out button under the link http://www.adobe.com/de/privacy/opt-out.html, which sets an opt-out cookie. The opt-out cookie used for this purpose is placed on the information technology system used by the data subject. If the data subject deletes the cookies from his system, then the data subject must call up the link again and set a new opt-out cookie.
With the setting of the opt-out cookie, however, the possibility exists that the websites of the controller are not fully usable anymore by the data subject.
The applicable data protection provisions of Adobe may be accessed under http://www.adobe.com/privacy.html.
13. Data protection provisions about the application and use of Facebook
On this website, the controller has integrated components of the enterprise Facebook. Facebook is a social network.
A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.
If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the “Like” button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.
Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.
The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.
14. Data protection provisions about the application and use of Google AdSense
On this website, the controller has integrated Google AdSense. Google AdSense is an online service which allows the placement of advertising on third-party sites. Google AdSense is based on an algorithm that selects advertisements displayed on third-party sites to match with the content of the respective third-party site. Google AdSense allows an interest-based targeting of the Internet user, which is implemented by means of generating individual user profiles.
The operating company of Google’s AdSense component is Alphabet Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
The purpose of Google’s AdSense component is the integration of advertisements on our website. Google AdSense places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Alphabet Inc. is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google AdSense component is integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google AdSense component for the purpose of online advertising and the settlement of commissions to Alphabet Inc. During the course of this technical procedure, the enterprise Alphabet Inc. gains knowledge of personal data, such as the IP address of the data subject, which serves Alphabet Inc., inter alia, to understand the origin of visitors and clicks and subsequently create commission settlements.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Alphabet Inc. from setting a cookie on the information technology system of the data subject. Additionally, cookies already in use by Alphabet Inc. may be deleted at any time via a web browser or other software programs.
Furthermore, Google AdSense also uses so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in web pages to enable a log file recording and a log file analysis through which a statistical analysis may be performed. Based on the embedded tracking pixels, Alphabet Inc. is able to determine if and when a website was opened by a data subject, and which links were clicked on by the data subject. Tracking pixels serve, inter alia, to analyze the flow of visitors on a website.
Through Google AdSense, personal data and information—which also includes the IP address, and is necessary for the collection and accounting of the displayed advertisements—is transmitted to Alphabet Inc. in the United States of America. These personal data will be stored and processed in the United States of America. The Alphabet Inc. may disclose the collected personal data through this technical procedure to third parties.
Google AdSense is further explained under the following link https://www.google.com/intl/en/adsense/start/.
15. Data protection provisions about the application and use of Google Analytics (with anonymization function)
On this website, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.
Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.
In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following Link https://www.google.com/analytics/.
16. Data protection provisions about the application and use of Google-AdWords
On this website, the controller has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google’s search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.
The operating company of Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.
If a data subject reaches our website via a Google ad, a conversion cookie is filed on the information technology system of the data subject through Google. The definition of cookies is explained above. A conversion cookie loses its validity after 30 days and is not used to identify the data subject. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, e.g, the shopping cart from an online shop system, were called up on our website. Through the conversion cookie, both Google and the controller can understand whether a person who reached an AdWords ad on our website generated sales, that is, executed or canceled a sale of goods.
The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used in order to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.
The conversion cookie stores personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, at any time, prevent the setting of cookies by our website, as stated above, by means of a corresponding setting of the Internet browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on the information technology system of the data subject. In addition, a cookie set by Google AdWords may be deleted at any time via the Internet browser or other software programs.
The data subject has a possibility of objecting to the interest based advertisement of Google. Therefore, the data subject must access from each of the browsers in use the link www.google.de/settings/ads and set the desired settings.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/.
17. Data protection provisions about the application and use of Instagram
On this website, the controller has integrated components of the service Instagram. Instagram is a service that may be qualified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks.
The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which an Instagram component (Insta button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding Instagram component of Instagram. During the course of this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in at the same time on Instagram, Instagram detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, then Instagram matches this information with the personal Instagram user account of the data subject and stores the personal data.
Instagram receives information via the Instagram component that the data subject has visited our website provided that the data subject is logged in at Instagram at the time of the call to our website. This occurs regardless of whether the person clicks on the Instagram button or not. If such a transmission of information to Instagram is not desirable for the data subject, then he or she can prevent this by logging off from their Instagram account before a call-up to our website is made.
Further information and the applicable data protection provisions of Instagram may be retrieved under https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
18. Data protection provisions about the application and use of Jetpack for WordPress
On this website, the controller has integrated Jetpack. Jetpack is a WordPress plug-in, which provides additional features to the operator of a website based on WordPress. Jetpack allows the Internet site operator, inter alia, an overview of the visitors of the site. By displaying related posts and publications, or the ability to share content on the page, it is also possible to increase visitor numbers. In addition, security features are integrated into Jetpack, so a Jetpack-using site is better protected against brute-force attacks. Jetpack also optimizes and accelerates the loading of images on the website.
The operating company of Jetpack Plug-Ins for WordPress is the Automattic Inc., 132 Hawthorne Street, San Francisco, CA 94107, UNITED STATES. The operating enterprise uses the tracking technology created by Quantcast Inc., 201 Third Street, San Francisco, CA 94103, UNITED STATES.
Jetpack sets a cookie on the information technology system used by the data subject. The definition of cookies is explained above. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a Jetpack component was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to submit data through the Jetpack component for analysis purposes to Automattic. During the course of this technical procedure Automattic receives data that is used to create an overview of website visits. The data obtained in this way serves the analysis of the behaviour of the data subject, which has access to the Internet page of the controller and is analyzed with the aim to optimize the website. The data collected through the Jetpack component is not used to identify the data subject without a prior obtaining of a separate express consent of the data subject. The data comes also to the notice of Quantcast. Quantcast uses the data for the same purposes as Automattic.
The data subject can, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Automattic/Quantcast from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Automattic/Quantcast may be deleted at any time via a web browser or other software programs.
In addition, the data subject has the possibility of objecting to a collection of data relating to a use of this Internet site that are generated by the Jetpack cookie as well as the processing of these data by Automattic/Quantcast and the chance to preclude any such. For this purpose, the data subject must press the ‘opt-out’ button under the link https://www.quantcast.com/opt-out/ which sets an opt-out cookie. The opt-out cookie set with this purpose is placed on the information technology system used by the data subject. If the cookies are deleted on the system of the data subject, then the data subject must call up the link again and set a new opt-out cookie.
With the setting of the opt-out cookie, however, the possibility exists that the websites of the controller are not fully usable anymore by the data subject.
The applicable data protection provisions of Automattic may be accessed under https://automattic.com/privacy/. The applicable data protection provisions of Quantcast can be accessed under https://www.quantcast.com/privacy/.
19. Data protection provisions about the application and use of LinkedIn
The controller has integrated components of the LinkedIn Corporation on this website. LinkedIn is a web-based social network that enables users with existing business contacts to connect and to make new business contacts. Over 400 million registered people in more than 200 countries use LinkedIn. Thus, LinkedIn is currently the largest platform for business contacts and one of the most visited websites in the world.
The operating company of LinkedIn is LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, UNITED STATES. For privacy matters outside of the UNITED STATES LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a LinkedIn component (LinkedIn plug-in) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding LinkedIn component of LinkedIn. Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins. During the course of this technical procedure, LinkedIn gains knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in at the same time on LinkedIn, LinkedIn detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the LinkedIn component and associated with the respective LinkedIn account of the data subject. If the data subject clicks on one of the LinkedIn buttons integrated on our website, then LinkedIn assigns this information to the personal LinkedIn user account of the data subject and stores the personal data.
LinkedIn receives information via the LinkedIn component that the data subject has visited our website, provided that the data subject is logged in at LinkedIn at the time of the call-up to our website. This occurs regardless of whether the person clicks on the LinkedIn button or not. If such a transmission of information to LinkedIn is not desirable for the data subject, then he or she may prevent this by logging off from their LinkedIn account before a call-up to our website is made.
LinkedIn provides under https://www.linkedin.com/psettings/guest-controls the possibility to unsubscribe from e-mail messages, SMS messages and targeted ads, as well as the ability to manage ad settings. LinkedIn also uses affiliates such as Eire, Google Analytics, BlueKai, DoubleClick, Nielsen, Comscore, Eloqua, and Lotame. The setting of such cookies may be denied under https://www.linkedin.com/legal/cookie-policy. The applicable privacy policy for LinkedIn is available under https://www.linkedin.com/legal/privacy-policy. The LinkedIn Cookie Policy is available under https://www.linkedin.com/legal/cookie-policy.
20. Data protection provisions about the application and use of Twitter
On this website, the controller has integrated components of Twitter. Twitter is a multilingual, publicly-accessible microblogging service on which users may publish and spread so-called ‘tweets,’ e.g. short messages, which are limited to 280 characters. These short messages are available for everyone, including those who are not logged on to Twitter. The tweets are also displayed to so-called followers of the respective user. Followers are other Twitter users who follow a user’s tweets. Furthermore, Twitter allows you to address a wide audience via hashtags, links or retweets.
The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a Twitter component (Twitter button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Twitter component of Twitter. Further information about the Twitter buttons is available under https://about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by the data subject. The purpose of the integration of the Twitter component is a retransmission of the contents of this website to allow our users to introduce this web page to the digital world and increase our visitor numbers.
If the data subject is logged in at the same time on Twitter, Twitter detects with every call-up to our website by the data subject and for the entire duration of their stay on our Internet site which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Twitter component and associated with the respective Twitter account of the data subject. If the data subject clicks on one of the Twitter buttons integrated on our website, then Twitter assigns this information to the personal Twitter user account of the data subject and stores the personal data.
Twitter receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged in on Twitter at the time of the call-up to our website. This occurs regardless of whether the person clicks on the Twitter component or not. If such a transmission of information to Twitter is not desirable for the data subject, then he or she may prevent this by logging off from their Twitter account before a call-up to our website is made.
The applicable data protection provisions of Twitter may be accessed under https://twitter.com/privacy?lang=en.
21. Data protection provisions about the application and use of YouTube
On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under https://www.youtube.com/yt/about/en/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our Internet site was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, the delivery may be prevented if the data subject logs off from their own YouTube account before a call-up to our website is made.
YouTube’s data protection provisions, available at https://www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.
22. Payment Method: Data protection provisions about the use of PayPal as a payment processor
On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the data subject chooses “PayPal” as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.
The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.
The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.
PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.
The data subject has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.
The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
23. Legal basis for the processing
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR.
In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR.
Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).
24. The legitimate interests pursued by the controller or by a third party
Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.
25. Period for which the personal data will be stored
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
26. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner).
Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded.
Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.
27. Existence of automated decision-making
As a responsible company, we do not use automatic decision-making or profiling.
This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers that was developed in cooperation with the Media Law Lawyers from WBS-LAW.